Privacy Policy

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Privacy Policy

Effective Date: December 3, 2025

Introduction

FFERM Technologies, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ffermtech.com and use our platform services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Complete contact forms (name, email address, company name)

• Create an account to access our platform (name, email address, password, company name)

• Schedule meetings through our scheduling tools

• Communicate with us via email or other channels

• Request a demo or information about our services

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Device and browser information (browser type, operating system)

• IP address and general location data

• Pages visited, time spent on pages, and navigation paths

• Referring website or source

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our website and platform services

• Process and manage your account registration

• Respond to your inquiries, comments, or questions

• Schedule and coordinate meetings and demonstrations

• Send you relevant information about our products and services (with your consent)

• Analyze website usage to improve user experience

• Protect against unauthorized access and ensure platform security

• Comply with legal obligations

Third-Party Services

We use the following third-party services that may collect information:

Google Analytics: We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

Calendly: We use Calendly for scheduling meetings and demos. When you schedule a meeting, Calendly collects your name, email address, and any information you provide in the scheduling form. Please refer to Calendly's Privacy Policy for more information about their data practices.

Data Storage and Security

Your information is stored on secure servers located in the United States. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

• Encryption of data in transit using SSL/TLS

• Secure authentication for platform access

• Regular security assessments and updates

• Limited access to personal information by authorized personnel only

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your information within a reasonable timeframe, except where we are required to retain it for legal or regulatory purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information

• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at privacy@ffermtech.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activity on our website. Cookies are small data files stored on your device that help us improve our website and your experience.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

FFERM Technologies, LLC

Email: privacy@ffermtech.com

Phone: 704-753-7000

Website: ffermtech.com